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Security

The safest place for a sensitive document is the computer it is already on. RedactFirst is built so that it never has to leave.

Last updated / October 19, 2026

  1. 01

    Privacy & compliance

    The short version, with the same seals as in the app under Settings > Privacy & data.

    • LOCAL

      Stays on this computer

      Documents are redacted on your Mac or PC and never uploaded. Your originals are not changed.

    • GDPR

      GDPR

      Your documents are processed on your computer. Error reports rely on legitimate interest, and you can turn optional diagnostics off.

    • CCPA

      California privacy (CCPA/CPRA)

      We do not sell or share your personal information.

    • PHILOCAL

      HIPAA: local processing

      Documents are redacted on your computer and never uploaded, so we do not receive or store protected health information (PHI). Your organization stays responsible for its HIPAA compliance; we do not sign Business Associate Agreements.

    • Sentry

      Sentry: ISO 27001 and SOC 2 Type 2

      Error reports are processed by Sentry, which holds these certifications.

    • KEY

      License stored securely

      The app keeps your license in the macOS Keychain, or on Windows in storage protected by DPAPI.

    Where you buy

    • Lemon SqueezyStripe

      Payments by Lemon Squeezy and Stripe

      Website purchases are handled by Lemon Squeezy, a Stripe company and the merchant of record; payments run on Stripe's PCI DSS Level 1 certified infrastructure. We never see your card.

    • Download on the Mac App Store

      Mac App Store

      If you buy the Mac App Store edition, Apple handles the purchase, payment and refunds.

    • Get it from Microsoft

      Microsoft Store

      If you buy the Microsoft Store edition, Microsoft handles the purchase, payment and refunds.

  2. 02

    Local by architecture

    • No server receives documents: there is no upload path in the app
    • The macOS app runs in Apple's App Sandbox and opens only the files and folders you choose
    • PDF rendering, text recognition, name finding, redaction and checks run on the device
    • Temporary files live in the app's own folder and are deleted as soon as they are no longer needed
    • Passwords for protected PDFs are kept in memory only while the file is open

    Deleted means removed, not overwritten: modern drives may keep old data for a while. We recommend FileVault on a Mac and BitLocker on Windows.

  3. 03

    Network and updates

    • Three kinds of connections: license checks with Lemon Squeezy, optional rule template updates and error reports to Sentry
    • All use HTTPS; template updates are signed and used only after their signature is checked
    • Updates add new templates and never change your own rule sets
    • Error reports carry no files, document text, names or email addresses; apart from crash reports they can be turned off in Settings > Privacy & data
  4. 04

    This website

    • HTTPS only, with HSTS, a strict Content Security Policy and framing disabled
    • Same-origin checks on every form submission
    • Contact form protected by Cloudflare Turnstile with single-use tokens
    • No third-party scripts before consent, except the spam check on the contact page
  5. 05

    Privacy laws

    • GDPR: error reports rely on our legitimate interest in a stable, secure app (Art. 6(1)(f)); crash reports are always sent, the other reports only while Settings > Privacy & data > Send diagnostics is on
    • Error reports are transferred to the United States under Sentry's data processing terms, which include the Standard Contractual Clauses
    • California (CCPA/CPRA): we do not sell or share personal information, and we honor Global Privacy Control

    Read more: Privacy policy · EU & UK (GDPR) · United States · Canada (PIPEDA, Law 25)

  6. 06

    Health data (HIPAA)

    • Documents are redacted on your computer and never uploaded, so we do not receive or store protected health information (PHI)
    • Your organization stays responsible for its HIPAA compliance
    • We do not sign Business Associate Agreements
  7. 07

    Error reports (Sentry)

    • A report holds the error and where in the code it happened, the app and system versions, the computer model, a random installation ID, and the IP address Sentry receives with every request
    • Never your files, document text, the terms you redact, license keys, your name or email address; paths and quoted text are removed before sending
    • Crash reports are always sent; everything else only while Settings > Privacy & data > Send diagnostics is on (it is on by default)
    • Sentry keeps reports for 90 days and holds ISO 27001 and SOC 2 Type 2 certifications
  8. 08

    Payments

    • Website purchases: Lemon Squeezy, a Stripe company, is the merchant of record; card payments run on Stripe's PCI DSS Level 1 certified infrastructure
    • We never see or store your card details
    • If you buy the Mac App Store edition, Apple handles the purchase, payment and refunds
    • If you buy the Microsoft Store edition, Microsoft handles the purchase, payment and refunds
  9. 09

    License and settings on your computer

    • Settings, history and your license are kept in the operating system's protected storage: the Keychain on a Mac, DPAPI-protected files on Windows
    • Activation sends Lemon Squeezy your license key and a random device label such as “Mac 3f9a”, never your computer's name
    • The licenses of the open-source components are in the app under Settings > Legal > Open-source licenses
  10. 10

    How the engine works

    Page rebuilding, the clean-file whitelist, hidden-content detection and the six checks, step by step.

    Read the technical overview →

  11. 11

    Report a vulnerability

    Found a way to recover redacted content, bypass a check or break this site? Write to us with steps to reproduce. Please use a synthetic document, never a real one.

    Security contact:

    • We acknowledge reports within 3 business days
    • We keep you updated and credit you, if you wish, when a fix ships
    • We will not pursue legal action for good-faith research that avoids privacy violations, data destruction and service disruption
    • Please give us 90 days before public disclosure

    Machine-readable details: /.well-known/security.txt